Revel as a system is an easy user interface and th...

Revel as a system is an easy user interface and the back end management tools are great....except if they don't work or you need customer support. There customer support is absolutely terrible and after 3 years, I have come to expect it will sadly NEVER improve. They give you a San Francisco phone number but only sales people are located there, otherwise for support you are transferred to Latvia. Their custom support is rude and condescending. They mouth a lot of canned talking points but do little in the way of actually helping.