Oobe is a mixed bag. It would be great if they wer...

Oobe is a mixed bag. It would be great if they were more open and up-front about the fact that a battery replacement takes half a day there when their competition do it in half an hour.

The store attendant at our visit was also much more interested in reiterating the store policy than to provide good customer service. Luckily he was overruled by his colleagues and I was allowed to pick up my underage son s phone without him being there after having presented photo ID and email correspondence with my son.