I came to Chicago for a connecting flight. I was a...

I came to Chicago for a connecting flight. I was at a sandwich shop in the B section where the staff just continued to talk to each other instead of paying attention to the customers. I understand being friends and talking to coworkers, but you are there to service people. One guy just left. I wanted to stick it out because I couldn t find another place that had strong coffee. I asked for a simple vanilla latte with soy. I was given an iced filled cup of regular coffee, no vanilla, and regular milk put in. I stood there trying to get one of them to pay attention. After waiting five minutes, I went to the cashier and hand set it down and left. It was not the only thing that I had wanted to get there, but I was so frustrated by my experience thus far I chose to go without coffee and food. The only reason I gave two stars is because a lady at the sports shop tried to help me while I was looking for a bears shirt. She was super kind and helpful! I wish the other ladies at the food place had the same views in customer service as she did.