PonChyuan Tsou Review of Cueter Chrysler Jeep Dodge
Took my 2013 Jeep Wrangler Rubicon Unlimited in fo...
Took my 2013 Jeep Wrangler Rubicon Unlimited in for a recall. I mentioned to the service member that my check engine light was on, and provided the code. To my surprise the service member charged me for a diagnostic check.. Confirmed the code, and provided an estimate that exceeded 2,400. Was charged $130 for the diagnosis that I provided. I would no recommend this dealership for service. When asked about a detailed report, it confirmed the exact code provided, without additional details. This experience has left a negative impression and will not continue business. As a Mopar enthusiast, I will not purchase a gladiator from this dealer and will support surrounding dealers instead. Worked with Jibreel Hussein. The shuttle driver was timely, provided great communication and was positive overall, unfortunately I can't say anything positive about the service I recieved at the shop.
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