Never please decide on Vendero. Platform closed, IT specialists do not help at all, the helpline listens to questions, goes to ask the Lord from Vendero, answers the question and then goes to ask the Lord from Vendero and all the time, you can spend half the day on the helpline and none of these answers.
"You are 30 in line". 20 min later: "You are 17 in line" Insert Hotline is a mockery of customers.
Technical support = ZERO; .. Hotline failure ... half a day on the phone you are the first in line for half a day! no e-mail address ... call the hotline. Service like Bear - Stanis aw Barea - "Lord, the Lord did not stand here" I DO NOT RECOMMEND
spammers.
Just enter the number, there will be a telephone every now and then for years.
After several years of cooperation, the company began sending me spam by email and SMS ...
I work on Insert company programs all the time, I bought the GT and NEXO subcontract to 5 companies and I regret to say that after years of fruitful cooperation, unfortunately, I have to give up Insert. The company's solutions are expensive and unfortunately they cannot keep up with the dynamic software market. Unfortunately, the competition offers cheaper and more comprehensive solutions. To make matters worse, the shocking fact is that with so many negative opinions no one has bothered to answer even one of them and that is the determinant of customer care. In Insert, as you can see, they have it in the nose ... that's why it's time for a change and I will unfortunately advice others.
Jestem klientem firmy Insert od kilku lat.
W tym roku chcia am naby program magazynowy do nowej firmy.
Zanim dokona am zakupu wszystko t umaczy mi i pokazywa "zdalnie" pan Sebastian Anfulecki. Gdyby nie ta pomoc raczej programu bym nie kupi a.
Bardzo dzi kuje firmie Insert za kontakt z p.Sebastianem.
P. Sebastianowi za pomoc.
Zdalny kontakt z osob kompetentn jest niezast piony.
Bardzo prosz firm o umo liwienie takiego kontaktu w przysz o ci.
Nie a uje, e znowu kupi am ten program.
Hotline rating. 1 hour 20 minutes waiting. Someone beat my record?
But I have something equally good: 45 minutes waiting and suddenly disconnect the KILL MEEE connection!
The program is ok but the company policy is real spam! They call me emails several times a week, I don't mention it because it is 90% of my spam. I also advise against
From the perspective of many years of operation, I can recommend virtually all of the company's products. Currently, we use Navireo and Subiekta GT in the company. The programs are well adapted to us, service and assistance is of a high standard. I recommend and greet!
Best value for money. Ease of use and good price. Unfortunately, I miss the online version of something like a microsubject more and more, only to issue invoices in the customer panel. Continuous updating of the database version with a large number of entities is very troublesome. BiuroGT does not fulfill its function. My grades are: sub-commission 9/10, computer 9/10, auditor 7/10, gratuity 5/10.
Very friendly service, helpful and friendly remotely help solve problems. I really recommend 5 stars :)
I warmly welcome,
Twice I tried to contact you in order to select the software for my company, I omit the problem of calling the hotline, after getting in touch with the adviser the handset is put off - I tried it twice, each time the same. I got the impression that this happens in a situation where the problem or the thing that I come to you is complicated or beyond the possibilities.
That's not how the client will be in the 21st century.
After re-contact with you, Mr. Marcin Wro ski no longer threw the phone.
I am sorry because it may seem that you are one of the best service providers, above all with PL capital, but I will use a different company. I suggest taking out the consequences.
Thank you!
After the cooperation, they harass phones with the bidder almost every day for a few of different numbers, and so for 5 years, selling does not help
Insert Nexo is a mistake. Every update is packed with errors. Checkout service takes over 1.5 minutes or more. The drawer opened after 30-40s. Searching the product database is definitely too long. Generating invoices to pdf over 1 min. Forever waiting for everything. After updating the program, Insert Nexo does not open the first time. Does not find the database with the store. Connects to some server. Opening the program takes over 4 minutes. Before releasing the update I would suggest to test it thoroughly because I have the impression that nobody does it and each update does not bring anything to improve the comfort of working with the program.
Suddenly, without informing anyone, you cannot get technical support by phone. By extending the license, no one notified me about the change of the contract because I read it this way. For my part, I intend to report this to the Consumer Ombudsman
The only significant software producer for small and medium companies. I have known them since the beginning and recommend them. I miss the opinions of employees here.
The first and most serious mistake I made was buying software from a given company. Lack of support in adapting the program to changing tax regulations. Generating JPK only with a paid subscription. OK, I generate a FILE by myself FOR A DRAM !!! Paying almost PLN 400 gross a year for a subscription is a thief !!!! But the inability to assign GTU commodity groups is an exaggeration! For the moment, the program becomes useless because the manufacturer does not adapt the program to changing regulations !!!!!
I do not recommend. To sell - the first. Constant spam and enforcement of paid updates.
Installing their program - in my case, a shop assistant - is a failure and a drama. They can't make a normal installer. An eternal SQL problem.
In addition, the variety of versions, lack of compatibility and the lack of efficient technical contact means that I completely advise against it.
The best programs for companies. Comprehensive service and assistance. Pilec
Good quality software. When there are problems, he always gets a reply to the email. The downside is the long waiting time for the helpline.
program readability zero, you buy the program - the subscription expires (in theory you can continue using the program) you can do nothing. neither reports nor half of the functions. weak for me, very weak.
as a customer you get the feeling of "leave money and adios". after one quarter of using the program, we are already looking for a reliable supplier of invoicing software with several functions. it is a pity that the whole magazine we entered ......... generally not recommended.
The insolence of Insert is that they sell a product that is not the cheapest, and then introduce updates that require an active subscription, and thus constant tributes to the company. I wouldn't choose this company second time.
A professional company, nice people, good products - recommend worth using
One * because less is not possible, for telephone support which is not available.
19th-century software. They call once a month to sell something, but try calling the hotline. JPK generation does not work without updates (paid ones).
IF YOU WANT TO HAVE A PEACEFUL HEAD, GIVE YOU PEACE WITH PRODUCTS FROM THIS COMPANY !!!
They don't take their customers seriously !!!
In addition, if you want to just fucking find out, you will have to pay for it! : D THESE ARE EGGS !!!!
Warn !!!
Note, the company's policy is to constantly spam the e-mail, make calls and solicitations. Total amateur, worst traders, worst sales department and terrible management of structures responsible for marketing.
Despite a written notice to stop harassing spam and SMS, they still call me every week. I haven't used the program for 2 years. All that's left for me to do is report it to the Personal Data Protection Office
Insert NEXO very good, the program may seem complicated but it has a lot of possibilities, you don't have to use all of them. Technical support during testing very competent, understanding. They have a huge knowledge, thanks to them I decided to buy the program, they helped explain and understand the possibilities of the program.
I recommend it to people who want to develop their business.
I adhere to this company's program, the lack of technical support and the total arrogance that employee sites after many years of paying the subscription. I sincerely advise against and propose to check other programs [cheaper, more affordable], the manufacturer has not happened to adapt the program to the requirements of the system . I'm sorry ... (And these positive reviews are probably sponsored). I warn
We purchased the Subiekt Nexo program, which I assess as very good +.
Intuitive operation, sufficient options, in short, we are very pleased.
Unfortunately, the problem is two things that are very important in our opinion:
-telekonsultant, which exists only in theory because dodzwonienie for 3 consecutive days with a one-time attempt Hover lasting 2-3 hours on the handset is not possible, or globally after 9 hours of continuous ringing none of InsERT did not answer, only the constant waiting in the queue.
-w course, when we needed help InsERT company called (!!!) to us to offer PAID (!!!) use of multimedia presentations Subiekt, as in desperation agreed to such an arrangement, which was dictated INABILITY support. In accordance with the assurances of the lady selling the product, I have been informed that if I make a transfer immediately and send a confirmation of the transfer, I will receive digital materials immediately. Currently 4 days have passed since the purchase ...
Final conclusions can be drawn by yourself ...
I am a long-time customer of Insert. I recommend the software of this company.
Maybe a good assistant, but:
- no after sale service
- constant and tiring reminding about subscription
- and finally the icing on the cake: aggressive telephone marketing. When I block one number, they call from the other.
I'm going to look for something else.
I DO NOT RECOMMEND, outdated program! TECHNICAL SUPPORT IS A BOTTOM, YOU MUST NOT PAY FOR CONTACT WITH THE SERVICE, EVERYTHING MAY LOOK AT THE CUSTOMER'S LAY !!! ALWAYS IMPORTANT TREATMENT FOR SEPARATE !!!! CARE OF THIS COMPANY'S PRODUCTS AND CHOOSE SOMETHING DIFFERENT!
After buying an add-on that does not work. I received information that if I want to know why I have to buy a technical support package. I do not recommend!
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