Dropped off my bike well over three weeks ago for ...

Dropped off my bike well over three weeks ago for my carburetor to be cleaned they have only called me once in that time to tell me they ordered the wrong parts and that call was still 2 weeks ago. Now when i call they seem like they don't care about how long anything takes like they're taking there time. I even called today and they didn't even answer the phone. Should have when some where that's more customers friendly and more time friendly.