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I just got screwed by Orloff Volvo in Chicago ... ...

I just got screwed by Orloff Volvo in Chicago ... I was the very first customer to respond to a new listing for a 2011 Volvo XC90 on Tuesday Dec 10. Nobody in sales even knew that this car was posted ... Within a day I put a deposit on the car as per the salesman's recommendation, so they could hold it for me, while we had their shop and Volvo mechanic do a thorough inspection. They even put a SOLD sign in the window with my name on it. The salesman also told me that there was no need to enter into a sales agreement yet, because they had to "establish the value of the car by running it through their shop". The inspection report came back 2 days later. The written report by their veteran Volvo mechanic revealed that the car needed $13,419.03 worth of repairs. I was still interested, as long as I could buy the car at the right price. Despite having an active deposit on the car, Bill Grzesinski, the General Sales Manager, told my sales guy last night to let me know that the car was sold! I realize that salesman are just messengers and for the most part can only do what their bosses tell them to do, but ... what Bill Grzesinski did was unethical. Run, don't walk from this place!

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