This company has low ratings for a reason. The l...

This company has low ratings for a reason. The lack of professionalism, competency, and expertise appears to be systematic in nature. I had such a horrible experience that I had asked that the manager of this employee call me. I was told it was Gary Hacker who is also an owner. As an owner of a company I would want to do everything in my power to ensure that my employees were treating people with respect, doing their job well and positively representing my company. Mr. Hacker never called.
If the owner does not care then why should an employee?
Do yourself a favor and find another plumber.