J

Justin Low

3 years ago

Dined there last weekend. All was well until we ma...

Dined there last weekend. All was well until we made the mistake of paying the bill without thoroughly checking. The 9 of us realised that there was a soft shell crab that didn't arrive. So we notified the manager. Dear ol' manager Zach/Zack insisted that the dish was delivered and finished by us and refused to take it off the bill and give us a refund.

We insisted that nobody on the table had the soft shell crab and thereby the dish wasn't served, but no. he still insists that the 9 of us were wrong and had eaten and refused to pay for it.

After a few rounds of back and forth he decided to raise his voice and started shouting at us. Mind you the friggin soft shell crab was the cheapest item on the menu, why the heck would we lie about this.

First and last time I'll ever come back. If this is how the manager here acts, God forbid the staff might throw you into the river if you claim he brought you the wrong drink.

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