I would just like to say how absolutely appalled I...

I would just like to say how absolutely appalled I am with the customer service delivered at the Apple Store, the tech that saw me was standard nice but I was after a solution to my problem not to sit there and have an argument around if I had a software or hardware issue. I requested to see a manager, and I got a manger called Tony Irish Scottish guy. Absolutely disgraceful customer service. He asserted that he was right and that i was being ridiculous and that if I wasn't happy with the solution the doors in that direction (pointing to the door) I cannot believe the words he spoke to me and how he belittled and made me feel humiliated amoungst other customers. Sorry apple you should probably review what's going on in your store because clearly the superiors there have no idea how to be professional. He was abrupt, extremely rude
( using hand gestures to explain himself) abrupt and downright disgusting. Cannot believe you would call him a manager. Hated my experience and will not be back to your store Ever again. you may not be worried about losing another customer because your some huge company that has overpriced products but if everyone experiences what I have in the store then I'm sure your customer will vacate over time. Just food for thought