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Reginald L. Llewellyn

3 years ago

Buying a new car from Stevens Ford Lincoln is a pl...

Buying a new car from Stevens Ford Lincoln is a pleasant experience. We live 7 miles from another Lincoln Dealership, but prefer to drive the extra 18 miles to Stevens.

Stevens is truly a no hassle dealership. Pricing the deal was handled very fast, and is a WIN WIN transaction for both Stevens and us. We agreed to pick up our new Lincoln Nautilus the next day.

After agreeing on the price, and a next day delivery date, we came home. And then, Joseph, our Sales Agent from Stevens, called to let us know they lowered the amount due! While checking the details, Stevens found a rebate that we were allowed, that had been missed.

We were really astonished. In today s times, a gesture like that is highly unlikely, in any business transaction!

On the delivery day, the financial paperwork was handled professionally, everything explained thoroughly, and in a timely manner...Thanks Josh!

Joseph went through the Nautilus settings completely, and answered all questions we asked of him. He is a thorough, and friendly Sales Agent...a true asset to Stevens. Thank you too, Joseph!

Peter Bloom, Stevens General Manager, was also deeply involved in out transaction. And, we were introduced to the Service and Parts Departments. Our experience, goes to show Stevens dedication to their Clients. Our THANKS to the Stevens Total Team .

Timi & Lew
Norwalk, CT

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