Our sales person Jackie was professional and so wa...

Our sales person Jackie was professional and so was Carmen but that is were our good experience ended. Years earlier I had a somewhat bad experience going with a budget mover so I decided to spend $1000s more to get a good move from Chicago to Colorado. First let me say we could not find a dining set we liked in Colorado so spent over $7000 on the set in Chicago knowing we would have to pay for shipping, but that was OK since we paid for a professional move.
The truck arrived at our home I looked inside and asked the driver how he was going to fit our belongings since he told us we were the last of 4 other loads on the truck. Jermaine said NO PROBLEM, well it was a problem we landed up having to leave behind a marble table, lamps, a Dyson vac and many other items as they overloaded the truck! The two most expensive items a Concert Grand Piano and our Dining Set arrived Damaged. The dining table of which I ordered specifically for the move and still had the tags on it arrived with no less than 26 chips and dents in the wood, The $22000 piano with deep scratches. Now the replacement value insurance wants to settle for $1100 after my deductible. The driver who had told us on multiple occasions he would be responsible for any damage caused in shipping Lied! The insurance company refuses to give us the replacement value of the dining table, I did not ask on the piano although it left Illinois in good condition but we had for some years and I would accept a repair However I want a new table or value of it. Now I have to fight with them although they are part of the company and sold by Jackie. May as well used a budget mover. Paid for professional move. Did not receive that and now may have cost me even $1000s more since a repair is not acceptable on our dining table. This whole situation just makes us sick with the way it is being addressed.