Laura Grubb

Review of Hyatt Lost Pines

What a beautiful setting located near Austin Texa...

What a beautiful setting located near Austin Texas. A great place for a family vacation. Nice family and adult only pools. Beautiful lush landscaping all around the resort. You can enjoy various daily activities which are posted daily. They have two alpacas on the property. We enjoyed dining alfresco at Scripes, a bar and bistro type restaurant. For breakfast the resort has an extensive buffet dining opportunity at Fire Wheel cafe with a made to order omelette station. May I suggest you order a latte instead of regular coffee. What a treat. We also dined twice at Shellers Barrelhouse bar. This restaurant had a family friendly pub feel. Serving a wide range of menu items from tacos, salads, sandwiches, steak in an informal setting. The shrimp tacos were wonderful. The bourbon chicken was also great. The restaurant also offered a children's menu. The property is about 400 acres located along the Colorado river. You can go hiking on the many trails, take a trail ride, play golf, swim, enjoy a spa treatment, partake in the daily activities like family trivia, roast s'mores around a fire pit. The resort also offers free bikes to ride all around the resort. Too many activities to do them all in one 4 day stay. On our last day the staff had their two alpacas in the lobby for a guest photo opportunity. The adult frozen beverages at the pool were wonderful to cool off. I had a pina colada and a mango margarita. Both delicious. The resort is very pet friendly. They have patio rooms available for guests who wish to bring their pets. We did a trail ride one morning. The staff was wonderful and helpful. They had a secure place for your belongings while out on the trail. While on the trail I did notice a few golf balls on the ground from the course. This made me a bit timid. I wonder if the rides are timed while the course is closed. Although rides are scheduled in the mornings from 8:30 AM thru 10:30AM. So I'm not sure about that. The ride was very pleasant. My husband enjoyed the trap shooting activity. Also held on property are many more daily activities like yoga. I thoroughly enjoyed my stay here. The only complaint was our room liked a bit worn fir the price. When we arrived we found that the carpet had most probably not been thoroughly vacuumed. We found old pretzels and crumbs in between our beds. Also when I called early one morning to have our roomed cleaned/ made up before our activity because our dogs were in the room(at two hours before we were needing to leave) the staff did not get to our room until we needed to leave. We had taken the dogs with us to breakfast to accommodate the staff. When we returned the room still had not been made up. We had been gone at least 55 minutes. Upon discovering a still unmade room I had to flag down a housekeeping staff member to make up our room. Due to their delay in cleaning our room at the time we requested (two hours before we needed to leave and keep the dogs in the room) we were late to an off property horseback riding lesson. Unfortunately I had to forgo a regular cleaning of my room that day because we had to leave, and the dogs needed to be secured in the room before we left. The staff once they realized our urgency was very friendly and accommodating. I just wish we would not have had this added stress. Particularly since we called housekeeping initially and they initially said they would send someone immediately to clean our room while we were at breakfast. Other than that our stay was great. Probably would have given the resort 5 stars if the the room cleaning and initial observation of the room at checkin was not an issue. I will return next with out my pets and see what the other rooms are like. In general a very nice place to stay for a 4 day vacation.