We had a quick meeting with Lori at Capital Volksw...

We had a quick meeting with Lori at Capital Volkswagon on a Sunday to tell her what car and options we were looking for. We specifically wanted a 2015 Golf TDI with a choice of options. Two days later I received a text saying she had two Golf TDI's with different option levels and both the color we were looking for. We went in on Saturday and she had everything arranged for us to test drive. The process was very easy and she delivered on exactly what we asked for. We bought our new Golf TDI and were out the door in just over two hours.

In addition, she worked everything out so we could store our old Golf TDI at the dealership while we processed the Volkswagon buy back settlement option. She also provided advice and support for getting the settlement option complete. This is the second car we have purchased there and the process is quick and honest. The sales manager keeps the process honest feeling and transparent. The finance guy was extremely helpful and answered all of our questions, spending extra time with us to resolve all issues.

Great job again guys. Thank you.