Fady Rizk

Review of Shangri-La Hotels and Resorts ...

Lst time i visited BLD restaurant i had very bad e...

Lst time i visited BLD restaurant i had very bad experience with the sea food as it was not clean and cause me allergy, and when i contacted the hotel to give my feedback, they thought i was looking for a free meal and they didn't believe what happened to me!!!! when i told them i will escalate they didnt follow up and try to solve the bad experience!!!! Everytime they speak to me they talk in a way that i am looking for free meal. Really very bad experience with unprofessional staffs.