A year ago my car got involved in an accident.

A year ago my car got involved in an accident.
The front of my car got smashed as a result of a full size track backed on my car on a traffic light.
I called Lexus Canada and asked them for the advice where should I get my car fixed.
They referred me to one of the Lexus authorized repair center where my car was fixed.
A week before an accident I serviced my car at authorized Lexus dealer. No any outstanding issues have been reported.
Recently I brought my car to Costco for an oil change and tire rotation.
I was advised by the mechanic that all of my four tires were wasted as a result of the poor alignment after the car accident.
I called the body shop where my car was fixed originally and asked if they provided an alignment at the time of the repair.
An answer was negative. They failed to explain me why.
They refused to cooperate and asked me to not call them anymore.
I have got a couple of independent opinions from the different sources including Lexus authorized dealers on an alignment after front car damage.
It is a must.
I called Lexus Canada and advise them about a problem because of their authorized dealer body shop mechanic failed to provide an alignment for my car.
First I spoke to the manager of the Lexus Canada guest service Kathleen.
She told me that she is not a car mechanic and cannot help me
I send an e-mail to the Lexus Canada CEO Robert Tsang and Toyota Canada CEO Larry Hutchinson asking for help.
I have got a phone call from the manager of the office of the president of the Toyota-Lexus Canada by the name Sabrina.
I was explained by her that Lexus Canada is not liable for any mistakes made by their Lexus authorized repair centers.
She also advised me that now if I want to confirm that my all four tires wasted because of the lack of an alignment I need to do a diagnostic appointment and I have to pay $169.00.
I was trying to place the request to talk to the President of Toyota-Lexus Canada Larry Hutchinson but I was advised that neither she nor Larry Hutchinson are the car mechanics and they do not now too much about the cars???
Isn t it sophisticated when the manager of the office of the president of Toyota and the president of the Toyota Canada do not know too much about the cars?
I was left to absorb the payment for new tires and an alignment as the result of the unprofessional approach of the Lexus authorized dealer and the office of the CEO of Toyota- Lexus Canada.
I am an essential worker and I have enough stress at work every day because of the Covid-19 situation.
I do not appreciate additional frustrations I have got from the office of the president of the Toyota-Lexus Canada.
I would not be buying any Lexus or Toyota after the way I was treated