I purchased a used car at Toyota of Hackensack. I ...

I purchased a used car at Toyota of Hackensack. I am from Massachusetts, but they had the model/year/price I was looking for. The first salesman, Christian Buda was nice to begin with but then when I told him that I wanted to know the terms of the financing before I drove 3.5hrs down there, he got all bent out of shape and rude. I then got passed on to salesman John Perkins. He was just ok. He told be they'd give me $2k for my trade. Low and behold, when I got there, the $2k not so surprisingly turned into $1k. Because I was from out of state, I contacted my insurance agent and got strict instructions on how the legal transfer of insurance/registratiion had to be handled. Well...John Perkins didn't agree with that and sent me on my way without the Title like my Agent had said I MUST leave with. By MA law, I had 7 calendar days to register my new vehicle, but I couldn't, because I DIDN'T HAVE THE TITLE. So, my insurance agent called John Perkins who passed her on to another department. They never called her back. The 10 days had now passed and I was driving around an unregistered, uninsured vehicle. They finally addressed the issue and guess what??? They should have sent me home with the title. In the mean time, we had a terribly windy night here in MA and some of my deck furniture blew off the deck and slammed into my UNINSURED car. Thanks JOHN!!! Now I have to cover the body work repairs myself because Toyota of Hackensack messed up and sent me home with no title. They finally sent the title and a check for sales tax & registration which I had paid at closing. However, their check was $57 short and no one is calling me back about this. Since then, I have called the Pre-Owned Manager Frederick Radulic 5 times and John Perkins once to discuss these issues. No calls back. Oh and don't let me forget to tell you about the sales sticker that lists all the vehicle options and accessories. When I got home, I compared the sicker to the actual car...14, YES 14, options/accessories that were listed onthe sticker that the car was NOT equipped with. I sent John Perkins an email and I got a response of "sorry, we have 3rd party do those window stickers for us". Ever heard of internal review, QA/QC, or standing behind your product??? Still waiting for my calls back.....AND my $57.