mel m

Review of Toronto Hyundai

Terrible experience - wish I could give 1 star.. W...

Terrible experience - wish I could give 1 star.. Went into the location to inquire about some cars. Test drove a few and my partner and I were really interested in one specific car. The person we were dealing with was kind and not pressuring at the time of us being there. We went to follow up with him a couple of days later and he informed us that the car has been sold. We understood that and decided to keep looking. 1 week and a half later we decided to check for more cars and noticed the same car that has been "sold" was still there. I decided to call and speak to a manager and Joseph picked up. He told me that the car has never actually been sold. I explained my frustration to him, and asked what kind of dealership turns away business? I sent him an email to give the benefit of the doubt... Joseph disregarded our questions in the email. It got to the point where we personally will no longer deal with this dealership as we should not be chasing the sales people to help us buy a car... which is their job.