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Eric Eldridge

4 years ago

I have been to AMG twice for a phyiscal and both t...

I have been to AMG twice for a phyiscal and both times I had a subpar experience with waiting time and a TERRIBLE experience with the billing. I will not ever be going back.
The first time I went, they did something where they charged me ~$100 for a physical, even though with my insurance a physical is supposed to be free. It took months of them telling me "we'll get it fixed this week" and me calling every week before finally getting it taken care of. Surely, after such an experience I would never be back...
Out of laziness, the fact that they already had my medical records, and 10 months passing (this will be important later), I reluctantly decided to get another physical there because it was close to where I live. When I arrived for my phsyical, they told me that, according to my insurance, i could only get a physical every 12 months. I told them they were mistaken and that I could get one every calendar year (I was later proven correct when talking to my insurance) and I wanted to go ahead and get the physical.
They billed it incorrectly AGAIN (0/2 now) and sent me a bill for something beside the physical. After speaking with their billing, I'm now back to having to call weekly asking them to fix this and being told they're looking into it.
Also, billing aside, my second visit I wasn't seen until an hour after my appointment (I was admittedly 2 minutes late to the appointment). Just very very poor experience all around

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