Suset Lisvet Llovet

Review of Hilton/ Doubletree Clearwater ...

We were enjoying our staying celebrating our weddi...

We were enjoying our staying celebrating our wedding anniversary at the beginning of our stay. Even thought many other clients were constantly complaining about the room being dirty, the towels and sheets not clean and the actual room nothing like the pictures they show on internet, (and thay was TOTALLY TRUE), we were trying to spend the best time since it was our second year anniversary and we always try to have fun.
UNFORTUNATELY OUR CAR WAS HIT BY ONE OF THE VALET PARKING AND GOT DENTED ON THE FENDER, IS NOT A BIG DEAL, BUT WHAT I THINK IT IS REALLY UNPROFESSIONAL IS THE RESPONSE FROM COLUMBIA SUSSEX WHICH IS THE OWNER OF THE RESORT.
They said the video form the cameras didn t show the vehicle s conditions as the angles and other vehicles and headlights make it difficult to see????
Obviously for their convenience!!!

We are really disappointed and will never pay that kind of rate for such a poor service ever again.