Kelli W

Review of Gregg Young Chevrolet

I went to Gregg Young for a oil change and tire ro...

I went to Gregg Young for a oil change and tire rotation. Had a new guy help check me in named Mark. He seemed pretty insensitive to the concerns and requests I had with my vehicle during my visit. I waited 1.5hrs. Then Brea cashed me out she admitted she didn't know much about cars or the concerns that came up on my checkout sheet. Besides having her resite word for word what was on my paper my questions we unanswered until I asked to speak to a more knowledgeable representative. Finishing my visit I spoke with Danny in quick lube/service he was able to get my problems and concerns solved quickly as possible and he tried to give me a decent price.
When I cashed out from more repairs being done I asked for the part number to check prices on parts elsewhere he admitted the dealership charges full retail price and a different guy I didn't catch his name had me pay my bill. He kinda laughed and admitted "yeah they like to jack up the prices here". This wasn't reassuring at all to me and I knew I had over payed on my repairs already. I highly doubt I will return after I waited at the dealership all day.