Mary C

Review of Wilpena pound resort

The staff were extremely rude. No smile no nothing...

The staff were extremely rude. No smile no nothing on arrival. I made an error with my booking and when I checked in I was kindly told that some one has written in CAPITALS under no circumstances give this guest a refund - may I add, I wasn t even asking for a refund as the error was entirely my fault.

To add to this the aircon was broken and extremely loud and dirty, the shower was clogged with a previous guests hair, and looked like it hadn t been properly cleaned in months. Glasses in the room were disgusting. There was mould all over the bathroom, and the bedsheets were covered in stains. The whole time we were there we felt as though we were an inconvenience to the staff. The location is good, but I would never stay here again, there are much nicer, friendlier, cleaner and cheaper places in Hawker. So I would recommend staying there.

Would give zero stars if possible.