We reserved within the block of rooms for a weddin...

We reserved within the block of rooms for a wedding, and the staff handled the event very poorly. We did not receive one of the welcoming baskets made by the couple because the event handler had mismanaged them. After insisting for more information, they pulled the event binder out, AND I'M THE ONE WHO FINALLY FOUND THE EVENT IN THE BINDER .We had questions about the shuttle, and ended up MISSING the shuttle by 5 minutes because no one knew anything about it. The front desk staff were unable to answer basic questions about what my night's stay included (breakfast??) and were unwilling to find out... All the while they were friendly enough, it was evident they just really didn't care. It was strange, inhospitable, and we will never go back. Don't expect good service here.