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Went there tonight on advice from an acquaintance ...

Went there tonight on advice from an acquaintance & had a coupon..!
(Buy an entree & get one free).!

Well...pls read on..!

Order 1 is a dble lobster tail $23/
Order 2 is a surf n turf..$25/
Our daughter ordered a burger from the kids menu..$9/..
Also ordered a Martini & a club soda.

Sat dwn for 10mins..& Had to ask twice for napkins & silverware..?

The steak was ordered rare/
I added "as rare as u can make it".!
It came Med well.

The martini was horrible..!
The club soda was undrinkable.
(the carbonation was way to high).
It happens..

My daughter actually complained that her burger patties were burnt..! Lol.

All the side dishes like..
baked potatoe & ceaser salad,
fries.. etc were decent.
*The lobster tails were good.

Now here's the kick in the pants..
Basically 50% of the food & all the drinks were Way below par..

When the bill came (with using the coupon)..
They charged us $25 then $23..
& our daughter's $9 burger was Free.?

Wow, I made my intenstions clear to the manager face to face..
That I'm to pay the $25/...
The $23 dish is free & then I'd pay for the kids $9 burger..

He said, I will reduce this for you..!
I returned to our table..
The manager sent our server back out with a reduced bill of $5/..?

I paid the bill (unwillingly)..
Tipped our server & nicely mentioned to both the server & manager that we are new to Ingersoll & eat out as a family at Least twice a week.!
And that Chucks roadhouse will Never see another penny of our money..
From start to finish this place failed
On All accounts..
Didn't even finish strong..

I will not badmouth this restraute..
But i believe that it won't be around by next year..due to mis management & dirty tactics.

Thank you for reading this.

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