VivianZh0725

Review of City Ford Sydney

My husband was interested in the Mustang. We have ...

My husband was interested in the Mustang. We have a really high expectation about this car and ready to trade in our car buy it straight way.
BUT The service is SUPER disappointed. I wish i could rate a zero. The managers behavior was rude and lack of respect. AND THEY LOST OUR CAR KEY IN THE SERVICE CENTER! AND WOULDN'T ADMIT IT! The manager said he give it to me already but i even didn't have a pocket on me.I m waiting for them to find my car key for the whole afternoon but no apologies!!!! At the end I have to take taxi back to get my spare key. THEY DIDN'T GIVE ANY SOLUTIONS. PLUS, THEY LEAVE MY CAR UNLOCK AFTER THE VALUATION!

VERY DISAPPOINTED ABOUT THIS MANAGER AND I WILL NEVER CHOOSE FORD AGAIN.