Was very excited to go here to attend some dear fr...

Was very excited to go here to attend some dear friends wedding. Arrived to find out the resort was completely under renovation in the public spaces. No pool, no pool area, no club house, no anything. No resort. Just an Unrenovated room with no working WiFi, most outlets not working, a terrible view, and the one elevator in the building almost never working. Everyone in our wedding party had to carry our own luggage up and down flights of stairs repeatedly. The staff and management was rude and unresponsive to all issues. For instance they tried to blame our computer, our iPad, and our phones for their lack of working WiFi. On top of all of these insults they had the nerve to charge a $50 a night resort fee, with no resort amenities available to be used due to the construction and the poor condition of the property. The one meal we ate at the one functioning restaurant took an eternity to get and no one at the table was served their food at the same time. Most arrived cold and the staff had no idea who ordered what, with missing food everywhere. It s sad when an event like a wedding is spoiled by such a terrible venue and when the staff and management could care less about its guests. They billed me incorrectly. Kathryne at the front desk lied about the billing after Ryan at the front desk did help a little. Kathryne added charges and said she couldn t do anything. Lastly, the computer systems went down during checkout also.