Norm Rubin

Review of Toronto Hyundai

My wife and I used Toronto Hyundai for several yea...

My wife and I used Toronto Hyundai for several years to service our 2008 Elantra and to swap the summer and winter tires. Unless you're a serious mechanic, you can never be sure that you're getting the truth, the whole truth. .. but we kept going back. The waiting room is pleasant enough (with free WiFi), they keep to their appointments, all courteous and nice, no problems.
Then we got a deal-breaker and I'm not going back. One season-change I drove in with 4 tires on rims, and they changed them, promptly and at a good price, as usual. Next season-change I drove in with those other 4 tires on rims, and they told me they found a big nail in one of the tires, it couldn't be fixed, I'd have to buy 1 or 2 new tires, or drive away on the wrong season's tires.
Now maybe I'm an unusually suspicious guy, but I just can't believe that I happened to pick up a nail so close to Toronto Hyundai that I made it there no problem, no flat, then I put the tires away without noticing that one was flat, then 6 months later they innocently discovered the nail there. It might be theoretically possible, but having a dealership drum up some new-tire business with a nail gun is also theoretically possible, and that seems much more probable to me. So they've lost my business. I've been going to a non-dealer garage for tire swaps and oil changes, and we'll probably check out one of the other (not so convenient) Hyundai dealers for major checkups.