T

Theresa Cantu

3 years ago

I'd seen various eye doctors on and off for 26 yea...

I'd seen various eye doctors on and off for 26 years before ending up in Dr. Helfrich's office and I think I've finally found a place where I intend to stay. I went so long without realizing I had certain impairments and visual disabilities and just as long without the right care or prescriptions. He is so thorough and explains every detail to you so you know exactly what is going on with your vision and the care you're getting. The rest of the staff is fantastic as well, they're all so friendly, ESPECIALLY a young lady by the name of Samantha (I believe her name tag said she's been working in the field for 9 years). She was so helpful and extremely knowledgeable when it came time for me to pick out frames. She helped me find a pair that was perfect for my style, comfort level, and budget. She was very relaxed and casual when I realized I'd have to put them on hold and couldn't pay for them that day, she made sure that I didn't feel bad about it at all. In the midst of what has been a really rough time for me, today's visit specifically was a small bright spot in my day.

Comments:

No comments