Wow I don t even know where to begin with writing ...

Wow I don t even know where to begin with writing this review. I ve never been one to write reviews or do surveys but the service I received from Fox River Harley Davidson was second to none. I started my shopping experience at American Heritage Motorcycles in South Elgin. I found a Harley there that I really liked. There was going to be a wait of a few days until me and my wife could purchase this particular bike because they didn t officially own it on trade yet. We decided we would go window shop at Fox River Harley since we had the desire to ride and thought we might rent one for the day to cure our riding fever until we finalized the deal on our other bike. Immediately upon walking through the door we noticed 3 gentlemen sitting at the front desk when you walk in. My normal experience is people in this environment acting too good and not very friendly. I was immediately proved wrong. Jimmy came up to me and gave me a firm handshake and introduced himself. I initially tried brushing him off as we were set on a bike and would feel guilty wasting someone s time. I explained to him that I had a troubled financial past and my credit score was too low to be able to get a deal done anyways so no thanks. Jimmy then introduced me to Brian the sales manager. The 4 of us talked for a while about my options and Brian kept me confident that he could help us improve our credit and explained how the process worked. His experience in the mortgage industry carried over well as he explained things for credit to me. I was skeptical but listened. He showed me a beautiful 07 ULTRA CLASSIC SCREAMIN' EAGLE CVO. I laughed it off because I knew I couldn t get approved for the loan. He asked me what I wanted to pay a month and I gave him the number. After working with finance for a hew hours he had me approved with almost the same I had put down at the other dealership and a lower payment. The experience and the effort the staff put into my first Harley purchase was amazing and I am very grateful. The amazing service and professionalism is only second to the roaring of bikes, horns, and cheers as you walk out of Michael s office for your finance paperwork. I can t say enough about this experience. Please give them a chance to help you before you take these negative reviews to heart. VERY MILITARY FRIENDLY as well!

Thanks Brian, Michael Pinnelli, Mike, Jimmy, Chas and anyone I accidentally forgot. Emily and I look forward to buying from you guys in the future!

Thanks
Chris