Beautiful resort to spend many days in. We experie...

Beautiful resort to spend many days in. We experienced some check in issues and were delayed hours just waiting around without our supposedly ready room. Felt like we spent a lot of time waiting for them to correct slip ups after slip ups. We spoke to the manager who was apologetic and prioritised the quality of our experience above all and offered a complimentary massage by the beach for us - a good gesture that set us back in a better mood for sure. Slip ups happen, understandably so, and Sofitel does try to make up for it. It reflects how they place service excellence at the centre of what they do. I enjoyed my 5 day stay in this place - it s also easy to venture out to local street stalls when you want a local taste. Highly recommend a stay here!