Darren Eller

Review of Audi North Austin

Honestly there are some people at the dealership t...

Honestly there are some people at the dealership that care as far as servicing your vehicle. And there are some that do not. And unfortunately most of them I feel they don t care. The service manager is great. Tim. They don t respond to their voicemails. And some of them don t even acknowledge your existence whenever you walk in even though, that they are your service advisor. They charge $160 an hour to diagnose your vehicle however they can t return a simple phone call. Unless you get a hold of the manager directly. That s just a poor team effort. And that s not the proper Way to run a business. I m not going to name any names specific. Because I personally think that s not professional. However if you re in the business involving somebody else s property that they worked hard for I feel you should be more sympathetic. Also owning a vehicle is expensive. It would be nice to have somebody to actually care about your problems. But no one at this dealership seems to care besides the service manager. It takes a team to succeed. Hopefully reading this review will help you guys succeed in the future. And of course you will always receive business. Because owning a foreign car from another country leaves your options much more limited.