Satinder Brainch

Review of Sterling Homes Edmonton

I would have given zero stars if i could, please d...

I would have given zero stars if i could, please do not purchase your home from sterling homes. We had the worst experience ever.. we have owned the house for 2 years and 3 months now. While having dinner last week we noticed that the ceiling on the main floor has some type of water damage... we called the 24 hour line right away and they hung up saying that were not in their range, but they will note down that we called.. same night we took pictures and sent them to our area service techincian all he said was that its past the 1 year and its not covered.. today here we are spending $600 on a plumber and getting our ceiling fixed from the holes he had to make to find where the leak was coming from.. the plumber found out that it was leaking from the hot water pipe joint. Clearly this is not OUR FAULT and not from overtime usage and that this is clearly a plumbers fault for not using the right quality parts.. oh and another thing, we also replaced the laundry machine s hoses because they were leaking and distroyed the back wall of the machine.. so cleary they ise cheap parts and have no customer service what so ever. There was no point in buying a brand new house and now we dont know whats gonna happen next after all these issues..