I am extremely displeased with TAC, coaches doesn'...

I am extremely displeased with TAC, coaches doesn't seem to care much about swimmer's progress, and they keeps changing the schedule on me and I had to accommodate it by canceling other schedules, they somehow has not been able to send me any communication emails even after various attempts to correct it, so I've never been communicated with class reschedules and ended up driving back with frustration.
Also, in a swim team there was a bully who keeps pushing down my son's head while swimming and hit him with fins and spit water at my son's face and to top it off he kept trying to pull down my son's shorts, my son told him to stop, but he didn't listen. I addressed this to coaches and staffs, but they didn't do anything about it, which is strange because their policies and rules states that no harassments are tolerated in TAC, well what good is it to have a rules and policies if it's not being enforced?? they seem to apply rules and policies when they charge us money for every quarter. After months of suffering I decided to pull my kids out, and will no longer send my kids there, unless my issues are addressed. It's a bummer that their swim facilities are nice and big... too bad their administration ruined it. I'd recommend this place if you are okay with frequent class schedule changes and bullies for your kids.