Amanda Hall Review of Hilton Cardiff
Hi,
Hi,
I was a guest attending the evening party at the Carr wedding on Saturday 14/10/2017, I had a wonderful evening, although it was slightly tainted by an unfortunate fall I took coming into the reception area. My heel caught on a bump in the mat on entrance, and I took a very hard, unceremonious fall in the middle of the reception, a guest did rush to help me up, but as you can appreciate I felt extremely embarrassed at what had just happened, once realising what had just happened, a receptionist did ask if I was ok, I said I was fine and rapidly hobbled, red faced back to the party, my ankle quickly swelled up, an I have bruised my knee, (not as much as my ego however), I spent the rest of the evening without shoes, but did notice several times of going back and forth, that the rug often has creases due to cases/trollies being pulled over it. I find it quite concerning that such a hazard is remaining at the entrance of such a popular establishment, also a bit concerning is the fact there seems to be no kind of accident book?
Yours sincerely
Mrs Amanda Hall
Comments: