The bed was too soft and being handicapped I was u...

The bed was too soft and being handicapped I was unable to nearly get in or out of the bed. I wasn't to happy with the room because I was on the 43rd floor where they had no ice you had to go to the 42nd floor. I booked a room for 2 days and was only given it for 1 day and told I had to check out on the 5th of March which I refused. I was only suppose to pay $59 dollars for 2 days and tax but had to pay more due to customer service error. They gave me a new card so it looked like I never played with Harrah's. I fixed it when I came to the casino. There were no ashtrays in my room so I had to find some. Other then those errors everything was OK.