Long wait times. Limited availability. I called ah...

Long wait times. Limited availability. I called ahead to confirm that I still had an offer for another oil change and tire rotation on my account, which was confirmed. Was given trouble when picking up my car, whoever was checking me out was rude and dismissive (NOT the mechanic) in regards to this credit I had on my account. Typically the mechanic/advisor discusses any diagnoses after the service. I was handed the paperwork and sent on my way without a chance to speak to the person that worked on my car. Not the type of service you'd expect from a fancy dealership.