Kelly Johnson

Review of Banner Thunderbird Medical Cen...

Brought my daughter to the ER today experiencing b...

Brought my daughter to the ER today experiencing bad stomach pain that needed attention quickly, not 6 hours of a wait! Looked Like something out of a bad movie! There were people everywhere no seats open, this included a very sick woman in the entrance moaning that she was extremely sick and throwing up in a bucket! There was a man with that had been sitting in a wheelchair complaining he had no idea why he had a neck brace on and didn t come In for anything related to needing it! He was there five hours waiting and wanted it off so he could leave. we tried to check in and we re told it was a 6 hour wait and asked us if we were sure we wanted to stay? Meanwhile a worker told us to find a seat and move from where we were standing because they were taking people like herds for blood tests and bringing them back to the waiting room again
another lady coughing so badly had been there since 2:30 That afternoon and it was now 8pm we sat there still not helped, I have never seen anything like that.
I asked how much longer to be seen because my daughter was doubled over in pain and they told me they had no idea but it would at least be a 6 hour wait.
The entire time I sat there the woman in the doorway of the emergency was literally standing and vomiting and saying she was sick for at least two hours and nobody paid attention to her worst treatment I ve ever witnessed not only for my daughter and I,
but for everyone else trying to get help! I took my daughter out of there and found Another hospital that treated her immediately, I Won t be back !
I never put reviews and complain, but this experience
Was really something.......