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Paul Bazile

4 years ago

I went to check my sunroof out because it kept lea...

I went to check my sunroof out because it kept leaking. Of course like all dealership they charged a ridiculous diagnostic fee of $150. After waiting hours I finally got bored and went home. They promised to have the car to me the same day. Hours later, they called me to come and pick up the car. While I was on the way, they then called me to say that the car won't be available(while I was half way there). I then suggested that if the car is not finish and it was promised the same day can I then get the diagnostic fee waived or half off. They denied my request. This was very inconvenient because I had class, work, and an interview the following day. When I explained they didn't even offer a solution to make me happy. Don't even let me get started on the rude representatives. The manager called me a week later and promised to work something out due to the inconvenience caused by them i never received a call back. Go to another chevy.

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