Visit the spa here a couple of times a year with m...

Visit the spa here a couple of times a year with my friend. On our last visit it was under renovations. Not a big deal. However, despite the fact I was told when we booked that they were "fully booked" and couldn't get a treatment for the same time as my friend... we were the only people there!?! I spent the time in the Thermal suite instead..which I had to myself... Disappointed not to get a treatment when meanwhile 3 staff stood around looking bored at spa reception.....???