This place could be nice if it had European manage...

This place could be nice if it had European management. We booked it because they offer activities like horseriding and safari and we prefere doing that exclusively and not like tourists. Even though the resort was nearly empty the safari was fully booked and we were not allowed to take photos with the horses. So many restrictions. They got some awards and maybe become a bit arrogant because of that. They should not be surprised that there are no guests. 5 stars means the guest should be the most important. Here you aren't. Its a nice resort but a waste of time to come here. At the Burj al Arab they email you in advance if you like to book something so they make sure you have everything.