Maggie Keniston

Review of Champion Jeep

HORRIFIC.... Never will I EVER IN MY LIFE recommen...

HORRIFIC.... Never will I EVER IN MY LIFE recommend this dealership to ANYBODY. I would not even tell someone that i disliked to come to your dealership BC I would fear of the same service for them. My husband and I have bought/leased a total of 6 cars and I have never felt like such a hassle or inconvenience. Not only were the sales people short with us BC we were in there after close, but my car wasn't detailed and the key fob had a dead battery. When we purchased the vehicle, it was at night so I couldn't see how dirty the car was until the following day when I got into it in the daylight. I was SO EXCITED to drive my new car that I just spent almost $30k on, the biggest purchase of my life, and come to find the filfth inside and outside of the entire vehicle including dead bugs in my interior lights and all over my sunroof. I tried cleaning the vehicle to the best of my ability but became frustrated after 30 minutes and it still looking disgusting. I called the dealership and voiced my concern and was told that the cleaning crew was new so that they would do a cleaning on my car (that mind you should have been done in the first place). I get my vehicle back and there are still dead bugs, dust, and dirt and the floor mats hadn't been cleaned as well. I called back AGAIN, VERY frustrated at this point and spoke to the used car manager who proceeded to tell me that it was not their job to make my car as clean as I would like it BC it was used and they are not trained for that. I finally was able to have them get the dead bugs out of my interior lights before finally just throwing in the towel with the rest of my issues BC I was so sick of wasting my time. Nobody was helpful, nobody cared... I have never felt like such a "bother" to a company. I regret ever coming to this dealership and I advise ANYONE and EVERYONE STRONGLY to take your business elsewhere. All you are is a sale and once it's done they don't care about you or your happiness with your new purchase. The SECOND I can get my loan transferred to another vehicle so they don't have my money anymore I will be doing so, no matter how bad it hits my credit.