Chris Kramer

Review of Saleen

This review is from Kramer's Auto Body & Car Stere...

This review is from Kramer's Auto Body & Car Stereo.

We recently ordered some parts for a fox-body Saleen Mustang direct from Saleen thinking that this would be the most cost effective route for our customer, being that the original pieces from the car were in such rough shape. However, upon receiving the parts from Saleen DIRECTLY, we found that they were carelessly packaged and three out of four were not even close to, "Ready to scuff and shoot," quality.
This being said we tried to contact Saleen through E-mail, to explain why we refused the parts. The next day we had a credit back to our card minus a 20% restocking fee. Which in this case was over $300.00! We were absolutely dumbfounded with there response which basically said the parts they sent were, "ready for paint." even after we showed them the photos that are attached to this. They continually refused to accept responsibility and claimed that we're an incompetent shop. We have a quality standard that we live by for ourselves and our customers, of which these parts did not even remotely come close to passing.
Here are the photos that we sent to Saleen.