Jamie Pallamino Review of Kung Fu Bistro
Without a doubt, the worst customer service I ve e...
Without a doubt, the worst customer service I ve ever received. They do not answer phones and will send you straight to voicemail if you call more than once. When we finally did get ahold of someone and placed our order, we were placed on hold numerous times throughout the process. We arrived to pick up our order and called when we were outside (due to covid, this was the instructions provided by the establishment.) After waiting for 30 minutes, they answered and brought the food outside - which was incorrect. We attempted to make multiple phone calls and were ignored. Finally - someone came out and we attempted to discuss the issue with our order and were once again very rudely ignored while also giving us the hand. We ended up ordering from another local spot that luckily gave us instant and great service. They need to work on their to go method because it s not working as-is.

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