My hubby Dave and I had been looking online for ...

My hubby Dave and I had been looking online for a specific combination of vehicle,year,model and color for approximately 2 months.One afternoon he was looking and up popped the exact car we had been hunting for.My husband Dave called the Lexus on the Park number and reached Benjamin Momayez
We live in B.C. and had been searching every province as well as the USA for the car of my dreams.
So when Benjamin was giving all the particulars to Dave in regards to this hard to find vehicle,Dave and I were thinking WE are not going to let this one go.
Dave and Benjamin did the dancin over the phone reaching an agreement on the price that worked for both of us.Then we waited for a day to decide how we were going to collect our prize.
We finally decided to have the car shipped by train, then transported via ferry to our island home.
Benjamin took care of ALL the arrangements.
Obviously we were a bit nervous about purchasing a vehicle over the phone sight unseen so there
were many back and forth phonecalls and texts with questions and such.
All the while, Benjamin was a perfect gentleman and very,very understanding of our concerns,dealing with every question and concern in a most professional manner.We were given a timeline as to when the car was to arrive as well as a description of how the car was to be handled on its journey from Ontario right to our doorstep on Vancouver Island.
We recieved our car 3 days earlier than what was expected and just as Benjamin had told us,the car was in pristine condition .
Dave and I had had a trip planned to visit family in Ontario 3 weeks after recieving our car and Benjamin had invited us to pop in and visit him at the dealership.
We did just that. We wanted to meet the fellow who had held our hand thru the whole process .
When we met this wonderful man,we were greeted with a loving group hug..
He was busy at that particular moment with another client and knowing we hadnt had lunch yet he graciously provided us with a voucher to have lunch at the onsite restaurant.
On our return with our bellies full,we had a chance to sit and talk with this man who now felt like family to us about our excitement and experience of our beautiful car.
Benjamin excused himself for one moment and on his return had the owner of Lexus on the Park, Allistair Baxter with him.
We were introduced to Allistair and again were treated genuinly with respect and not just another car out the door customer.
In conversation with Allistair about our experience Dave had mentioned that the car had arrived with some grease markings etc from the delivery people.
Without a blink of an eye and no questions asked.Allistair graciously suggested to us,to have the vehicle professionanally detailed at home and send the bill to Lexus on the Park.
Wow...
Altho this vehicle will be the last purchase for some time.
We would not hesitate to purchase another vehicle from these folks
They have shown us what true customer service and satisfaction is all about,with their above and beyond
performance.
Thankyou
Benjamin Momayez,Allistair Baxter and Lexus On The Park for the wonderful experience we recieved
in the purchse of our vehicle.

Dave and Roxy