Hotel was very nice, room was amazing, casino was ...

Hotel was very nice, room was amazing, casino was fun. The problem I have is their customer service. I was quoted $240-something for room. When I asked for the total I would be paying after taxes and everything, I was told $260-something. At check-out, my bill was over $300. Apparently, they have no clue what TOTAL AFTER TAXES AND EVERYTHING means! Seems to me that they are trying to fill up their hotel by whatever means even lying to customers. I would have stayed anyways. I just needed to know how much I was going to need to budget for the rest of my trip. When I brought it to the attention of man that checked me out, he got very rude. This is a place I will never stay again for that reason. I want to know my issues will be handled in an acceptable manner.