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The hotel is clean, a little inconvenient because ...

The hotel is clean, a little inconvenient because is on a 3rd floor of a building and far from the center.
The staff is polite and nice except for a blonde lady called Ana who introduced herself as a manager but has the worse manners in earth and do not care for the clients concerns.
One of the most polite and helpful employee was an African gentleman (I think a manager) on the Pm shift and a young girl in the day shift with brown hair (I do not remember her name) these two individuals are true assets to the hotel and make any customer feel comfortable.
To those two employees, thank you from the bottom of my heart you made my stay in the hotel wonderful.
To Ana shame on you, you have no customer service manners and you do not care for people, so find another job , maybe in a mortuary, so there are no live beings around you.

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