Peter Linkin

Review of Sunset & Wilsonville Audi

If I could give 6 stars I would - I could not happ...

If I could give 6 stars I would - I could not happier with the service I received. I had driven up from California to watch the eclipse in Oregon, (which I saw!) but my A5 had developed a serious coolant leak which meant I could only go 20 miles before the reservoir emptied. Obviously I couldn't drive it back in that condition, so I showed up in Wilsonville late afternoon Monday without an appointment. Brian Spears was fantastic -
took my details, gave me a bottle of Audi water, immediately organized a courtesy car, said they would inspect it Tuesday, and planned to call the warranty company. I had assumed it would take a couple of days at least, but Brian had indicated that I was from out of town so they prioritized the repair (water pump replacement) and it was ready by 2pm the following day, washed and hoovered! That really helped me recover my travel plans, so Thank You Brian and the folks there - you are a great example of Audi service at its best.