beth hughes

Review of Medvet

Waiting half an hour in the waiting room, not impr...

Waiting half an hour in the waiting room, not impressed with the professionalism of the front staff. They seemed to just be joking, standing around\ and staring at me while my dog is bleeding in the waiting room. I will say that the doctor who actually saw my dog was very informative. However, 20 minutes after I left the facility (after 2 hours of basically waiting around there), they called to say they forgot to add something to the bill and if they could take a credit card payment over the phone. They sent me my receipt via email but never returned my messages when i asked if they would send me a breakdown of EVERYTHING done that night, including what they FORGOT to add to my bill. Obviously, this place is very expensive... I would have liked the professionalism of the front staff to be better to justify the price of this emergency.