This is the worst car rental company. 1st, their h...

This is the worst car rental company. 1st, their hours say open at 5AM, but the lady Stephani walks in at 6:15AM INTERRUPTING me when I brought up that why weren't they open at 5AM, she responds with "Ma'am DON'T do that to me." and said they open at 6AM, which means they were STILL late. She argues and says the other rental company Hertz was "supposed to help" us, but when we asked the Hertz company to help, they said they could not. Online it shows a fee of $125 for services and fees, but when you show up to get your car they tell you it's a $200.00 deposit. When I asked why the difference, she says "well SHOW me that it says that", once we showed their website, she disregards the website and says "Well it's $200.00." and I asked her why the difference, she could not respond. She continued to throw more numbers at us, and continued to interrupt when we would try to ask a question, or talk. She never once apologized. There was another gentleman running late to his sisters wedding in line, he had reserved a car for 6 people, Stephani says, "Well I'll get you what I got, I don't know if I have one for 6 people." We also ended up with a SUV instead of smaller car which was reserved, so we end up having to pay more in gas as well. Thanks, Dollar! The worst customer experience, and all they want is $. Go anywhere else.