Ian Stirk

Review of Koodos

Took my phone which stopped working here to get fi...

Took my phone which stopped working here to get fixed. When the phone came back i sent my mother to pick it up. They would not give it to her even though i called them to authorize it while i was stuck in Intensive care. When i finally got out and went to collect the phone i asked how to pay. I was told i did not need to pay so assumed it would show up on my bill. 10 minutes after i left they called to say i needed to come back and pay. I was already driving home with my 2 week old who has just undergone open heart surgery. My wife then called to try and pay but they wont accept payment over the phone. They are now threatening to mark my phone as stolen. I live 3 hours drive from this shop and they are trying to force us to return to pay. Brendon the Manager has said he wont find another solution for us to pay. Not happy.